by Robin Weston | Aug 11, 2023 | Managed IT
Yahoo Finance declares that the market for call center AI will grow by $2.7 billion from 2022 to 2027. Should this come to fruition, this would register a CAGR of 22.42%. Brands worldwide are celebrating how contact center AI is improving the customer experience. What...
by redwall | Aug 12, 2019 | IT Security, Managed IT
“Knowledge is power,” right!? That’s a trite old statement that only applies to a person when that knowledge is within their own comfort zone. Another well-worn statement is, “Ignorance is bliss.” My previous article The Buyer’s Journey focused on how businesses...
